Olivia Napoli

Olivia Napoli

When leaders need to make high-stakes decisions fast, Olivia Napoli is the crisis management consultant they turn to for clarity. As an Associate Vice President at AKCG, she partners with clients to develop crisis communications strategies, advise executive leaders,...
Mike Garrett

Mike Garrett

When a crisis hits, the work behind the scenes is what keeps a response moving. Mike Garrett is the person AKCG’s crisis communications team counts on to keep that work on track. Keeping AKCG’s Crisis Communications Team Moving As a Project Coordinator,...
Thom Fladung

Thom Fladung

When organizations need to communicate with clarity under pressure, Thom Fladung brings a perspective few crisis communications professionals can match. Individually ranked by Chambers and Partners in the 2026 Crisis & Risk Management Guide, Thom is recognized...
Bruce Hennes

Bruce Hennes

When organizations face their most challenging moments, Bruce Hennes is often one of the first calls. His famous observation, “The Court of Public Opinion is Always in Session,” has become a guiding principle for executives, attorneys, and organizational...
Gwen Quackenboss

Gwen Quackenboss

Behind every well-timed media strategy is someone tracking what’s actually landing, and that’s where Gwen Quackenboss comes in. As part of AKCG’s media analytics team, she works across the firm’s public relations and crisis practices,...