by Chris Lukach, APR | Aug 5, 2020 | Covid-19, Crisis Communications, Independent Schools
COVID-related financial pressures are mounting. Financial relief may be available again soon. But the odd, public phenomenon of “Paycheck Protection Program (PPP) shaming” may have some organizations feeling scarred. In National Business Officers Association (NBOA)‘s...
by AKCG | May 18, 2020 | Crisis Communications, Preparedness
What is a “crisis”? It’s a difficult thing to define. While some crises are blindingly obvious risks to an organization (a fire, criminal allegations or disruption of normal operations), subtle and nuanced crises can sometimes go unnoticed or unaddressed by leadership...
by Mike Gross, APR | Jun 19, 2019 | Crisis Communications, Preparedness, Spokesperson Training
“No comment.” No other two-word phrase can have the same impact on your organization’s reputation as this powerful duo when your organization is facing a crisis. Perhaps we’ve all seen too many legal dramas on TV, but when we hear someone in a position of power utter...