In the latest edition of Philly Ad News, AKCG President Chris Lukach, APR discusses how election season is a sensitive time for decision making and crisis communication. There’s one bit of counsel I find myself giving to clients quite often, usually as [...]
Preparedness
“No comment.” No other two-word phrase can have the same impact on your organization’s reputation as this powerful duo when your organization is facing a crisis. Perhaps we’ve all seen too many legal dramas on TV, but when we hear [...]
In the latest edition of Philly Ad News, AKCG President Chris Lukach, APR, makes a plea for sincere and impactful apologies in 2019. Act I “I already told them I’m sorry.” I sat across the table from the high-profile and [...]