What Is Crisis Management? How to Know You're Facing One A crisis doesn't have to be a five-alarm fire to threaten your reputation. Here's how to tell the difference — and what to do next. By Bruce Hennes, President, AKCG [...]
Crisis Communications
Why Recognition Matters When Choosing the Best Crisis Management PR Firms When a Crisis Happens, Credentials Matter No organization plans for a crisis. But leadership transitions, cyberattacks, regulatory investigations, workplace incidents, litigation, product recalls, student safety concerns, executive misconduct, and [...]
Independent schools face numerous challenges that can potentially disrupt their operations and reputation. From staff turnover, employee misconduct, cyber-attacks and more, schools need to be prepared to effectively manage and mitigate the impact of these crises. In 2026, the speed [...]
One of the most important elements to managing an organization's reputation is building and maintaining a healthy and trustworthy relationship with its most important audiences. In a 24/7 media environment — where news breaks on social media, misinformation spreads quickly [...]
When we think of a “crisis,” we often imagine situations that are urgent, volatile or present an imminent threat to safety. While those situations are undoubtedly worth preparing for, many crises don’t begin with a major disruption. Instead, some stem [...]
Crisis: it’s a small word with a lot of meaning. Just hearing the word can evoke strong emotions, including anxiety and fear. It’s also often accompanied by an unconscious need to deny or distance oneself, not only from the situation, [...]
In today's rapidly evolving digital landscape, independent schools face unprecedented challenges. The sudden emergence and swift dissemination of harmful media among students or on social media—sometimes inappropriate, offensive, or sexually explicit—can disrupt the fabric of independent school communities. Complicating matters, [...]
Ask yourself: who trusts you? In a crisis, trust is currency – trust in your organization, its mission, its integrity and, often, its leadership. The organizations best positioned to weather a crisis are the ones that can cash in on [...]
It’s natural for organizations to want good publicity and strong relationships with their stakeholders and audiences – we all want to be well-liked and successful. However, every company will experience a crisis in its lifetime, no matter how hard its [...]
Media coverage is increasingly difficult to keep up with in our vast – and growing – digital landscape. With attention spans becoming shorter and the news cycle on turbo speed, combatting crises and developing thoughtful, effective public relations strategies in [...]