In our Meet the Team series, we’re excited to shine a spotlight on the dedicated AKCG team members serving our valued clients. This week, meet Olivia Napoli, Associate Vice President at AKCG – Public Relations Counselors. In her role, Olivia supports the firm’s crisis communications [...]
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What Is Crisis Management? How to Know You're Facing One A crisis doesn't have to be a five-alarm fire to threaten your reputation. Here's how to tell the difference — and what to do next. By Bruce Hennes, President, AKCG [...]
How to Be Persuasive: Executive Presence & Nonverbal Communication When a superintendent addresses concerned families, a senior living executive responds to a reporter, or a university leader faces public criticism, trust can rise or fall within seconds. How to be [...]
A brand image is the public's overall view or perception of an organization. It develops through decisions, daily interactions, public messages and the reputation people share with one another. At AKCG, we believe that learning how to build a brand [...]
Meet Gwen Quackenboss, Associate Media Analyst at AKCG – Public Relations Counselors. In her role, Gwen supports the media analysis team and works with both of the firm’s practices, crisis and media relations, to provide detailed reports and analyses of media coverage. What led you to a career in communications? [...]
Meet Mike Garrett, Project Coordinator at AKCG – Public Relations Counselors. In his role, Mike supports the firm’s crisis communications and issues management work. What motivated you to seek a career in communications? When I began studying at Rowan University, [...]
CLEVELAND, Ohio – July 13, 2026 – Hennes Communications, a Division of AKCG – Public Relations Counselors, has once again been ranked in the 2026 Chambers Crisis & Risk Management Guide, marking its fourth consecutive year in the Crisis PR & Communications – USA [...]
The acquisition, bringing together two long-established national crisis communications agencies, strengthens AKCG's reputation management footprint AKCG – Public Relations Counselors, headquartered in the Greater Philadelphia Region, today announced that it has acquired Hennes Communications, a nationally recognized crisis communications agency founded by Bruce Hennes in 1989. AKCG, [...]
Kayla Robinson, a graduating senior at Rowan University, was an intern at AKCG Public Relations Counselors for Spring 2026. Kayla shares her experience below. Can you describe your internship experience at AKCG? I began my internship at AKCG in January 2026 and will complete it in May. Over [...]
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